FAQs/T&Cs
REFUNDS AND RETURNS
*
Refunds may be given at the discretion of the management. Please contact us
in the event of any difficulties or issues.
*
PAYMENTS
*
At present, credit/debit card payments are the only means by which we can
accept payment. All payments are handled securely by PayPal, but you do not
need a PayPal account. We do not store, keep, or see any of your
credit/debit card details. Should you wish to purchase items via other means
of payment, please contact us.
*
DVDs and BLURAYS
*
Please assume that all DVDs stocked by Future Network are Region 2, which
means that if you do not live within the UK, Europe or Australia, you will
need a multi-region player to play these discs.
*
Please assume that BluRays stocked by Future Network are Region B, which
means that if you do not live within the UK, Europe or Australia, you will
need a multi-region player to play these discs.
*
CARING FOR OUR PLANET
*
To help Future Network be as close to net zero as possible, your order may
not arrive with paperwork. Larger/bulky orders may arrive in re-used
packaging.
*
SHIPPING AND DELIVERY
***
All items are sent via trusted shipping methods. Shipping is free within the
UK, but please allow 28 days for delivery. Orders containing multiple items
may not always be delivered within one parcel.
Overseas shipping is based on cumulative weight of your order and calculated
at checkout. Please allow 35 days for delivery. Please note that by law we
are not able to mark overseas orders as ‘gifts’ and therefore we are not
responsible for any customs charges you may incur.
PLEASE NOTE: Some items stocked by Future Network are handled and dispatched
by third party vendors.
*